Cancelation Policy - On-demand Labs within Online Self-Paced Courses

Modified on Wed, 29 Jan at 1:12 PM

To cancel or substitute on-demand labs within online self-paced courses, you must provide notice before you start the lab activities. We are not able to transfer or refund a lab that has started, regardless of the state of completion.


Take into consideration these statements:

  • Labs are “one-time-usage”
  • Once the student starts a lab, it cannot be paused.
  • Each lab has different timing depending on the course.


For any support or assistance, submit a ticket to contact the Fortinet Training Institute support team.  A Fortinet Training Institute representative will contact you shortly. 

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