To cancel or substitute on-demand labs within online self-paced courses, you must provide notice before you start the lab activities. We are not able to transfer or refund a lab that has started, regardless of the state of completion.
Take into consideration these statements:
- Labs are “one-time-usage”
- Once the student starts a lab, it cannot be paused.
- Each lab has different timing depending on the course.
For any support or assistance, submit a ticket to contact the Fortinet Training Institute support team. A Fortinet Training Institute representative will contact you shortly.
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