ATC Remote Labs Orders

ATC Remote labs orders must be submitted at least fifteen (15) business days in advance of the class start date.

Cancellation and changes must be submitted at least seven (7) business days in advance of the class start date. After that only additions will be accepted. Unused pods are not transferable. 

Fortinet does not accept revised purchase orders (POs). To make changes to your order, such as requesting additional remote lab environments, please submit a new purchase order (PO) for the additional quantity required. Make sure to comment on the new purchase order (PO) as an addition to a previous order for internal tracking. See the Purchase Order (PO) Submission Policy for further information. 

To cancel your order, please send the cancellation request to cra@fortinet.com, CC atc@foritnet.com, and the Fortinet Training team. 

No refunds or rescheduled lab orders are permitted if you fail to contact Fortinet Training within the cancellation policy timeline.