Training SKU Structure Update – Effective Q1-2025 (February 3rd, 2025)

We are pleased to announce an improvement to the Training SKU structure, which will be reflected in the Q1-2025 Price List, effective on February 3rd, 2025. This initiative aims to streamline and simplify the process of ordering:

• NSE Certification Training Courses
• Self-Paced On-Demand Lab Access
• Private Training Courses

Key Update:

• Most Training SKUs will be replaced in the Q1-2025 Price List, effective on February 3^rd, 2025, for a reduced number of time-based generic SKUs. 
• The new SKUs will be based on the number of training days or hours. Please see examples below:                                   Prefixes: Day begins with DXX and Hour with HXX.

1. NSE Certification Training Courses: FT-ILT-D01, FT-ILT-D02, …
2. Self-Paced On-Demand Lab Access: FT-LAB-H01, FT-LAB-H02, ...
3. Custom Technical Training Courses: FT-CTM-D01, FT-CTM-D02, ...

• Additional SKUs will be available to cover further costs of private training sessions based on customer requests, such as onsite training delivery at the customer venue, shipment fees if any, custom course site creation to host private course recording videos, and any other additional fees.  

• The Training Products and SKU mapping will be updated at the Fortinet Training Institute Purchasing Process page on Feb 1^st, 2025. https://training.fortinet.com/local/staticpage/view.php?page=purchasing_process 

To submit a Fortinet Training Institute support request:

1. Log into the Fortinet Training Institute helpdesk portal. For more reference see: Do I need a Helpdesk account to raise a ticket for an issue?
2. Click Submit a ticket.
3. Complete the form.
4. Click Submit. 

A Fortinet Training Institute representative will contact you shortly.

You can follow up and keep track of your Fortinet Training Institute helpdesk requests through https://helpdesk.training.fortinet.com/en/support/tickets