Fasttrack class - Issue with RDP connection on Linux Box and it is effecting the class

Modified on Thu, 05 May 2022 at 08:18 AM

If there is an issue with RDP connection on Linux Box and it has affected a few students

High chances are the Raspberry PI or Unix box has an issue and may need a hard rebooting or is dead. 

Identify how many students are attending the FastTrack class. If there are available PODs, do advise the reporter to assign another POD to the affected student. Unfortunately, the affected student will have to start the lab activities again with the new POD.
Raise a support ticket and assign to Fasttrack operations for review and action.

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