How do I receive my certificates after passing NSE exams at Pearson VUE?

Your Pearson VUE records will automatically be associated with your Fortinet Training Institute account if you signed up to Pearson VUE using the same email address that you use to log in to the Fortinet Training Institute portal.

• Your Fortinet NSE certifications will be available to download and print from your Fortinet Training Institute account profile page within five (5) business days after completing the requirements for the certification level (For more information see What are the Fortinet NSE Certification requirements?). To download your NSE Certifications:
  1. Log into the Fortinet Training Institute portal. For more information see How do I log in to the Fortinet Training Institute portal?
  2. Open the upper right corner menu, and then click Profile.
  3. Click Download Certificate next to the NSE Level Certification you want to download.

• Your Fortinet exam certificates will be available to download and print from your Fortinet Training Institute's Completed section of your dashboard within five (5) business days after passing the Fortinet exam at Pearson VUE. To download your Fortinet exam certificates:
  1. Log into the Fortinet Training Institute portal. For more information see How do I log in to the Fortinet Training Institute portal?
  2. Click Completed on your dashboard page.
  3. Scroll down to find the Fortinet exam certificate you want to download.
  4. Click the Fortinet exam certificate name to download it.

If you used a different email address when registering to Pearson VUE, you need to request Fortinet to associate your Pearson VUE records to your Fortinet Training Institute account as follow:

1. Log into the Fortinet Training Institute helpdesk portal.
2. Click Submit a ticket.
3. Complete the form. In the description field please mention your FORTID. For more information see, What is a Pearson VUE Fortinet ID and how can I get one?
4. Click Submit.

A Fortinet Training Institute representative will contact you shortly. You can follow up and keep track of your Fortinet Training Institute helpdesk requests through: https://helpdesk.training.fortinet.com/en/support/tickets