You can request to edit the business email address and username of your current account, or to have your accounts merged if you created a new one.
To submit a Fortinet Training Institute support request:
- Log into the Fortinet Training Institute helpdesk portal.
- Click Submit a ticket.
- Complete the form.
- Provide your former email address and your new email address to facilitate the transfer.
- If your new company is part of the Fortinet Partner Program, make sure you have already signed up to the Fortinet Partner Portal.
- Click Submit.
A Fortinet Training Institute representative will contact you shortly.
You can follow up and keep track of your Fortinet Training Institute helpdesk requests through: https://helpdesk.training.fortinet.com/en/support/tickets
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