What happens if I move to another company?

You can request to edit the business email address and username of your current account, or to have your achievements transferred if you created a new one.

To submit a Fortinet Training Institute support request: 

1. Log into the  Fortinet Training Institute helpdesk portal.
2. Click Submit a ticket.
3. Complete the form. 
   • Provide your former and new email addresses to facilitate the transfer. 
   • If your new company is part of the Fortinet Partner Program, ensure you have already signed up to the Fortinet Partner Portal. 
4. Click Submit.

A Fortinet Training Institute representative will contact you shortly. 

You can follow up and keep track of your Fortinet Training Institute helpdesk requests through https://helpdesk.training.fortinet.com/en/support/tickets