How to log in to the Helpdesk as a Customer or Partner for support?

Modified on Fri, 23 Feb 2024 at 07:00 AM

  1. Click Sign in 
  2. Choose the option, Are you a customer? and then click Sign in as a Customer / Partner.
    You will be redirected to the FortiCloud authentication page
  • If you have a FortiCloud user account, select Log in and enter your credentials. 
  • If you do not have a FortiCloud account, click Register to create your new support account.

Once you are authenticated in FortiCloud, your Fortinet Training Institute HelpDesk account will be created, and you will be redirected to the HelpDesk portal landing page.

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