The self-paced lesson does not play, it appears that pop-up windows are blocked. What should I do?

Modified on Thu, 5 Dec at 12:00 PM

If the video lesson within the self-paced course shows the following error when you attempt to play the video, please make sure your Google Chrome web browser is not blocking pop-ups: 


By default, Google Chrome blocks pop-ups from automatically showing up on your screen. When a pop-up is blocked, the address bar will display the following icon: Pop-up blocked


In order to view the video, you must allow pop ups for the Fortinet Training Institute site. This will not impact pop up blocking on other websites.


To allow blocked pop-ups in Google Chrome for training.fortinet.com:

  1. Click the Pop-up blocked Pop-up blocked icon.
  2. Select Always allow pop-ups and redirects from https://training.fortinet.com.
  3. Click Done.



For any support or assistance, submit a ticket to contact the Fortinet Training Institute support team.  A Fortinet Training Institute representative will contact you shortly. 

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