You are not receiving the security code because the email or password combination you are using is most likely incorrect. You should reset your password: https://support.fortinet.com/cred/#/forgot/password
If you do not get a reset link, you have not created a FortiCloud account with that email:
https://support.fortinet.com/cred/#/sign-up
 | As of May 5, 2025, FortiCloud is the default authentication method for all users on the Fortinet Training Institute platform. Your old Training account password is no longer necessary; you need to use your FortiCloud credentials. |
For more information, see How to create a Fortinet Training Institute portal account?
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